Security Operations Manager

Dubai, UAE (multiple client sites)Full-timeSecurity Operations

Role Overview

We are seeking an experienced and results-driven Security Operations Manager to lead and oversee security operations across a diverse portfolio of client sites spanning hospitality, residential, commercial, and mixed-use developments, ensuring effective service delivery, operational excellence, regulatory compliance, and customer satisfaction.

Responsibilities

Lead and manage security operations across multiple client sites with consistent service delivery
Develop and implement operational strategies to enhance efficiency and performance
Oversee duty rosters, workforce planning, and resource allocation
Lead, mentor, and develop Security Supervisors and Security Officers
Build and maintain strong client relationships and ensure contractual KPIs and SLAs are met
Provide leadership during security incidents and emergencies and oversee investigations
Ensure compliance with UAE security regulations and SIRA requirements across all sites
Manage operational budgets, documentation, and performance analyses

Requirements

Bachelor's degree or Diploma in Security Management, Criminology, or related discipline
Minimum 8–10 years' experience in security management, including leadership of multi-site operations
Proven experience managing multiple sites and leading large security teams
Strong knowledge of UAE security regulations and operational best practices
Excellent leadership, communication, negotiation, and report-writing skills
Valid UAE driving licence and SIRA certification preferred